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| YouTube Beauty Guru Michelle Phan's new pet project MyGlam is causing quite a beauty stir. |
Due to poor lighting (couldn't snap any good photos), today's "Thrifty Thursday" post is suspended. Instead, I'd like to open a discussion about the new kid on the monthly beauty product sample club block. Whew, that was a mouthful right? Just in case you don't know what I'm talking about, here are the names of the beauty sample clubs and some deets, as reported by Katherine at Handmade Reviews:
United States
- Beautyfix ($49.99/three months)
- You'll choose the 8 products you want to receive and pay $49.99.
- Birchbox ($10/month)
- Each month, you get 4-6 beauty products ranging from samples, deluxe samples, to full sized. You can review the items you receive to earn points and then redeem the points for $ off the full sized products.
- Eco-Emi ($15/month)
- Eco-Emi sends out environmentally friendly products, including cosmetics, health, food, and household items.
- GoGoGirlfriend ($12.95/month)
- Health and beauty samples with two different membership types.
- His Black Box ($12/month)
- Monthly samples for men.
- Julep Maven ($19.99/month)
- Hand, nail and foot care subscription.
- Makeup Monthly ($30/month)
- There have been rumors of this company shipping out discontinued or expired makeup. As there are so many other reliable services available, I do not recommend you try them.
- MyGlam ($10/month)
- Michelle Phan's service in which every month, you receive a Glam Bag with 4 to 5 full-sized products or deluxe-sized samples.
- New Beauty Test Tube ($29.95 + $8.95 shipping = $38.90/three months)
- This is very expensive, but the products you get are also more expensive than the others.
- Loose Button or Luxe Box ($12/month)
- Delivers 4-5 deluxe beauty samples monthly.
- Glymm ($10/month)
- Delivers 4-5 deluxe beauty samples every month.
- Amarya Beauty Box (£10/month or £120/year.)
- Every month you get one or more full sized product plus samples.
- Boudoir Prive (£10 + £2.95 = £12.95/month)
- You get 5-6 deluxe beauty products every month.
- Feel Unique Beauty Box (£9.95/month)
- You get 5 deluxe beauty products every month.
- GlossyBox (£10 month + £2.95 shipping = £12.95/month)
- Every month GlossyBox delivers a mix of 5 product miniatures packed in a beautiful box.
- Latest In Beauty (starts at £1/month)
- Get monthly boxes for a higher fee or just a sample here and there for cheaper.
- Lust Have It ($14.95/month or $160/12 months)
- Monthly Lust Pack with 5 to 6 premium size samples plus a reward program similar to Birchbox.
And now that you have an idea, let's get to the bread and butter of this post. I have to admit that when I first heard of these "clubs", I wasn't interested. Being a relatively dark skinned kinky/curly haired black woman, I didn't think any of these clubs would be sensitive to my needs or the needs of women like me. In all the blog reviews I've read, forums I've scoured and videos I've watched none of the women like me were impressed with the samples they received. Beauty is a big booming money making industry and there's no sign of its growth abating, this is the reason why beauty subscription clubs will be popular and profitable. But will ethnic women be left out in the cold? Let's take a look at the "stylists" for MyGlam:
These are all wildly popular (based on stats from YouTube) "beauty gurus" from Youtube. Personally, I'm subscribed to three (Michelle, Promise and Andrea) of the five and usually enjoy their videos. Of the three, I like Promise the most because she does transformation tutorials. She once did a tutorial where she turned herself into Mystique (X-Men Character) and Neytiri (Zoe Saldana's character from Avatar). Many of Promise's transformation tuts are usually great for any woman to recreate (men too) regardless of her (or his) ethnicity. I like some of Michelle's videos because she has some great DIY's and tips/tricks. I watch Andrea's videos mostly because she's funny. That being said, rarely do I use any of their regular makeup tutorials...our complexions are just too dissimilar. Despite the glaring differences, I still like them and thus, wanted to support their MyGlam venture. I figured that since the three "gurus" I like are women of ethnicity, perhaps they'd make special concessions when approving products for the "Glam Bags". Just in case though, I wrote them an e-mail...
Me:
To Whom It May Concern: I ticked the wrong box for the age question on the sign up quiz, will this affect my subscription at all or is the question strictly for demographic purposes? Also, I'm slightly concerned that none of the gurus on the beauty team are black women. I'm a dark skinned black woman and would really appreciate having a guru that I can more closely identify with. I admire and really like the current panel of gurus, but their tutorials/product choices aren't always appropriate for dark skin. I hope those of us with darker skin tones and coarse hair will be taken into consideration when the Glam Bag products are chosen. Thank you for your time and anticipated sensitivity to my concerns, I'm looking forward to my first Glam Bag.
Regards,
Nicole, A Beauty & Style Enthusiast
Response from Nicole Robinson-Anderson:
Hi Nicole,
The quiz answers
don't affect what products you will get in your Glam Bag, so no worries.
As far as the gurus, Andrea is actually black, but I do understand
where you are coming from as her choices are not always suitable for
darker skin. I am black, and a few shades darker than Andrea so even
some of the stuff she wears is too light for me. My suggestion is that
when you find a look you like, when you go to purchase this, you can
take the name of the color the guru used and ask someone who works for
the store or brand to assist you in finding that same type of look in
your own suitable shade.
Hope that helps!!
xoxo
Nicole with MyGlam
Nicole with MyGlam
Me:
Hi back Nicole,
Thanks so much for writing back, I appreciate it. In all honesty, your response didn't really address my concerns about the products that may or may not be included in the Glam Bags. It's easy enough to watch a tutorial and switch out products that don't work for my dark skin and kinky hair, my concern however, is about the Glam Bag products themselves. Although I know this service is optional and I don't have to participate, I really want to. As I said before, I happen to like some of the gurus who are on board for this project and they are the main reason I chose to support the venture. That being said, I'm still worried that the needs of dark skinned kinky haired women may not be addressed since there doesn't appear to be anyone who fairly represents them. I'm hoping for the best when my first Glam Bag arrives...
Thanks so much for writing back, I appreciate it. In all honesty, your response didn't really address my concerns about the products that may or may not be included in the Glam Bags. It's easy enough to watch a tutorial and switch out products that don't work for my dark skin and kinky hair, my concern however, is about the Glam Bag products themselves. Although I know this service is optional and I don't have to participate, I really want to. As I said before, I happen to like some of the gurus who are on board for this project and they are the main reason I chose to support the venture. That being said, I'm still worried that the needs of dark skinned kinky haired women may not be addressed since there doesn't appear to be anyone who fairly represents them. I'm hoping for the best when my first Glam Bag arrives...
Regards,
Nicole, A Beauty & Style Enthusiast
Response from Nicole Robinson-Anderson:
Hi Nicole,
If you do not like
the products, you can cancel at any time for sure. As I stated before,
the products sent are not based on skin color, ethnicity, or even
personal preference. The point is to allow people to try new things. If
the products are not satisfactory for you, just log into your account
and cancel, but maybe just try and give it a try for 2 months before you
make a final decision.
xoxo
Nicole with MyGlam
Nicole with MyGlam
**Every customer is V.I.P. at MyGlam**
End transmission. Now, is it just me or was her last response a little snarky? I don't know much about running a business and marketing, but I do know that customer service/satisfaction is key. If you don't do your best to satisfy the concerns of your customers and provide them with good products and experiences, you can kiss your reputation goodbye. I wasn't pleased with the response I received to say the least.
So even though I haven't received my first "Glam Bag" (I've certainly been charged though) I'm considering canceling. I would love to take part in one of these monthly beauty sample clubs, but I need to know that the products I receive will reflect me...or at least be something I can use.
What do you think? Am I being overly sensitive about the e-mail response? Should I stick with the subscription for a month or two and see if I can use/like what I receive? What would you do? Let a sistah know please!
By the way, the His Black Box would make a great gift for your significant other/husband/brother/father/etc. ;-)








































